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实时聊天支持               虚拟的援助

联系帮助台

电子邮件:       helpdesk@teambmpt.com         星期一至星期四: 上午7:30至下午6:00
电话:     (509) 682-6550                星期五: 上午7:30至中午
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Expand the sections below to find answers and information about some of the most frequent 问题和主题. Feel free to contact us if you need more or different information.

什么是ctcLink? ctcLink is kind of like the computer brain behind WVC. It's the online system all the departments at the college will use to make registration, admissions, financial aid, cashiering and more, work smoothly.

Please follow these steps to start using ctcLink:
  • 你需要你的 SID (旧学生证) or ctcLink ID (new student ID) to activate your ctcLink account.
  • 你可以找到你的 ctcLink ID by clicking this link and entering the email address you used to register or apply 在WVC
 

1. 激活您的帐户  (点击下拉菜单 ID类型 并选择 ctcLink ID or SID, enter your ID number)

2. 登入ctclick

3. Update Your Personal Information

4. 注册视频     (Video Tutorial on 如何 搜索 and Enroll in Classes)

请注意: When you go to the mobile version of ctc链接到 pay tuition, you must activate your ctcLink Student Self-Service page by going to your self-service page in the 桌面 version of ctcLink first, at http://gateway.ctclink.us/ before you can use the mobile version of ctc链接到 pay tuition.

“入门”帮助:

 

You can update your contact information through ctcLink 在您的个人资料磁贴中.

All 皇冠8868会员登录 Valley College students are responsible for understanding and adhering to these network access guidelines and the WVC 可接受的使用 policy. 

Student Responsibilities

Due to the 新型冠状病毒肺炎 Crisis, WVC has made the decision to offer most of our classes online, starting Spring Quarter, 2020. What you need to know to be able to learn online:

远程学习 For 学生

放大的信息 for 远程学习

登录WVC的变焦: http://zoom.us/

The WVC Technology Department will do our best to accommodate every student need. Please contact us if you need technology resources.

学生援助

Canvas Issues - click here to see down times and outstanding issues

Reset your password at any time. 同时, at the end of each quarter, your network password (student email, MyWVC Portal, virtual 桌面) will expire and need to be reset.

密码管理

学生 at 皇冠8868会员登录 Valley College have access to many different computer resources using different sets of credentials.  Please remember to keep your credentials private. 

登录信息

A network logon account is provided to every student enrolled in a credit class. 这 account is required to access the Internet, 无线网络, e-mail and computers across campus.

网络访问

Office365: http://portal.office.com

  • 这 includes Office 皇冠8868会员登录 and the installation files to download Office on personal devices (tablets, laptops, computers) on up to 5 devices. You can use the web version 在任何设备上.
  • Use your 网络访问 credentials to login to Office365

All students have been issued an e-mail account.  访问 to email on campus is available through Outlook and off campus, through the Outlook Web App. 

电子邮件访问

The 皇冠8868会员登录 Valley College 无线网络 Network provides free wireless Internet access to any member of the college community with a student or staff logon account and a 支持无线网络的设备. 

无线上网

  • You can print from your personal device to the Virtual Printers on campus.
  • You must be logged into the 无线网络.
  • Click the link below to configure 你的设备 and follow the print instructions for 你的设备.
  • Select the printer with the PaperCut icon.
  • Go to any Virtual Printer and swipe your badge to release your print job. (第一 time you print, the printer will ask you to login with your network credentials.)

配置您的设备